Frequently Asked Questions

Yes. We work with borrowers across the spectrum of credit ratings. We consider your business in its entirety including revenues, cash flows and its potential.

Depending on your cash needs we can fund up to $50,000 under our Merchant Cash Advance, Term Loan and SBA Bridge loan programs.

A merchant cash advance is not a loan; it is a purchase and sale agreement where the business receives a lump-sum payment upfront in return for a portion of the business' future credit/debit card sales. When a provider purchases future sales, they do so at a discount.

No. SmartScale does not charge anything up front.

Yes. SmartScale can repay your current loan and provide you with the additional funds you need.

Our straightforward application process requires minimal paperwork. Simply fill out our application and provide a few bits of information about your business. After we have reviewed your application, an account manager will contact with for a quick introduction and welcome call.

We’ll need the owner’s name, address, proof of citizenship as well as the business name, location, tax ID, type of business etc.

Repayment options based on the product you select. Terms can be customized based on your business needs. Typically repayment length can be up to 18 months.

We do not charge upfront fees. Fees will depend on the information provided in your application. One-time origination fee to cover cost of servicing and processing the loan. 1st loan: 2.5% of loan amount. 2nd loan: 1.25% of loan amount. 3rd+ loan: 0-1.25% of loan amount.

We use the latest security technology to ensure that your business and personal information is safe. We scan our website daily for malware, malicious JavaScript and suspicious redirections to keep your sensitive data safe and private at all times.

Yes, you can repay your outstanding balance at any time without incurring any additional fee.

If you’re unable to make a scheduled payment, call our customer service center at 1-844-LEND-SSC (1-844-536-3772) as soon as possible so we can discuss your payment options.